Shipping Policy

At Maison Gloria, we aim to process and deliver your order as quickly and efficiently as possible.

Order Processing

All orders are processed within a maximum of 3 business days after your order has been confirmed.

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.

Please note that orders placed on weekends or public holidays may begin processing on the next business day.

Shipping Time

Once your order has been processed and dispatched, the estimated delivery time is 8–12 business days.

Please keep in mind that delivery times are estimates and may occasionally vary due to factors beyond our control, including carrier delays, customs processing, public holidays, or periods of high order volume.

Order Tracking

Once your order has been shipped, a tracking number will be provided by email. Please allow a short period of time for the tracking information to become active on the carrier’s website.

If you cannot find your shipping confirmation email, we recommend checking your spam or junk folder.

Customs & Import Fees

Depending on your country or region, your order may be subject to customs duties, import taxes, or other local charges. These charges, when applicable, are the responsibility of the customer and are determined by local customs authorities.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. Once an order has been processed or shipped, we cannot guarantee that the delivery address can be modified.

Delayed or Lost Packages

If your order appears to be significantly delayed or you experience an issue with your delivery, please contact our customer service team with your order number so we can assist you.

Thank you for shopping with Maison Gloria.