Terms of Use

Last updated: August 2026

Welcome to Maison Gloria.

These Terms of Use govern your access to and use of the Maison Gloria website, including all content, features, services, and functionalities made available through it.

By accessing, browsing, or using our website, you agree to comply with these Terms of Use. If you do not agree with these terms, please do not use the website.

1. About Maison Gloria

Maison Gloria is an online fashion retailer operating from France and serving customers within the European Union and other available destinations.

These Terms of Use apply specifically to the use of our website.

Purchases made through the website may also be subject to additional policies, including our:

• Terms and Conditions of Sale

• Shipping Policy

• Refund & Return Policy

• Privacy Policy

These policies form part of the rules applicable to the use of our services where relevant.

2. Access to the Website

We aim to keep the Maison Gloria website available and functioning properly at all times.

However, we do not guarantee that access to the website will always be uninterrupted, secure, or error-free.

We reserve the right to temporarily suspend, restrict, modify, or discontinue all or part of the website when reasonably necessary, including for maintenance, technical updates, security reasons, or improvements to our services.

3. Eligibility

By using this website or placing an order, you confirm that you have the legal capacity to enter into binding agreements under the laws applicable to you.

If you do not have such legal capacity, you may only use the website with the involvement and authorization of a parent or legal guardian where permitted by applicable law.

4. User Accounts

Certain features of the website may allow you to create a customer account.

You are responsible for:

• Providing accurate and current information.

• Maintaining the confidentiality of your account credentials.

• Preventing unauthorized access to your account.

• Informing us if you believe your account has been accessed without authorization.

You must not impersonate another person or provide false or misleading information when creating or using an account.

Maison Gloria reserves the right to suspend or restrict accounts where there is reasonable evidence of fraudulent, abusive, unlawful, or unauthorized activity.

5. Acceptable Use

You agree to use the Maison Gloria website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful purposes.

• Attempt to gain unauthorized access to the website, its servers, systems, or databases.

• Introduce viruses, malicious software, harmful code, or other technically harmful material.

• Interfere with or disrupt the operation or security of the website.

• Attempt to bypass security measures.

• Collect or extract website data through unauthorized automated methods.

• Copy, reproduce, distribute, or commercially exploit website content without authorization.

• Use the website in a manner that infringes the rights of Maison Gloria or any third party.

• Use false identities, payment information, or contact details.

• Place fraudulent orders or engage in abusive purchasing practices.

We reserve the right to restrict access to our website where reasonably necessary to protect Maison Gloria, our customers, or our systems.

6. Intellectual Property

Unless otherwise stated, all content available on the Maison Gloria website is owned by, licensed to, or lawfully used by Maison Gloria.

This may include, without limitation:

• Brand names

• Logos

• Product photographs

• Videos

• Graphics

• Designs

• Website layouts

• Text

• Product descriptions

• Visual elements

• Marketing materials

Such content may be protected by intellectual property laws.

You may access and use website content solely for personal and non-commercial purposes.

You may not reproduce, distribute, modify, publish, sell, license, commercially exploit, or otherwise use Maison Gloria content without prior authorization, except where permitted by applicable law.

7. Maison Gloria Brand

The Maison Gloria name, branding, visual identity, logos, designs, and associated materials may not be used in a way that falsely suggests an association, partnership, sponsorship, or endorsement by Maison Gloria.

Unauthorized commercial use of the Maison Gloria identity is prohibited.

8. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colors, sizes, prices, and other information displayed on our website are accurate.

However, the appearance of colors may vary depending on your screen, device, display settings, or lighting conditions.

Minor differences in appearance, packaging, or presentation may also occur where they do not affect the essential characteristics of the product.

Any rights you may have under applicable consumer protection laws remain unaffected.

9. Prices and Availability

Products, prices, promotions, and availability displayed on the website may change from time to time.

Adding an item to your shopping cart does not guarantee its availability.

Where an obvious technical or pricing error occurs, Maison Gloria reserves the right to correct the relevant information, subject to applicable law and any rights already acquired by customers.

The contractual rules governing purchases are further described in our Terms and Conditions of Sale.

10. Orders and Payments

The use of our website to purchase products is also governed by our applicable Terms and Conditions of Sale.

Payment information may be processed by third-party payment service providers made available through our online store.

You agree to provide accurate, complete, and authorized payment and billing information when placing an order.

Maison Gloria may take reasonable measures to prevent fraud and protect the security of transactions.

11. Third-Party Services and Links

Our website may contain links to third-party websites, platforms, payment providers, social networks, delivery services, or other external services.

These services operate independently from Maison Gloria and may be subject to their own terms and privacy policies.

Maison Gloria is not responsible for third-party websites or services except to the extent required by applicable law.

12. Privacy and Personal Data

Your privacy is important to us.

When you use the Maison Gloria website, certain personal information may be collected and processed in accordance with our Privacy Policy and applicable data protection laws.

Our Privacy Policy explains the types of information we may collect, why we process it, how it may be used, and the rights available to you regarding your personal data.

13. Cookies

The Maison Gloria website may use cookies and similar technologies to operate the website, remember preferences, analyze website performance, and, where permitted, support marketing activities.

Further information regarding the use of cookies and your choices is available through our cookie settings and/or Privacy Policy.

14. Website Security

You must not attempt to compromise the security or integrity of the Maison Gloria website.

Any unauthorized attempt to access protected systems, interfere with website functionality, obtain confidential information, or introduce harmful technology is prohibited.

We may take appropriate measures to protect our website, customers, and systems against suspected security threats.

15. Disclaimer

Maison Gloria makes reasonable efforts to maintain accurate and up-to-date information on its website.

However, to the maximum extent permitted by applicable law, we cannot guarantee that all website content will always be free from temporary errors, omissions, interruptions, or technical issues.

Nothing in these Terms excludes or limits any warranty, responsibility, or consumer right that cannot legally be excluded or limited.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Maison Gloria shall not be liable for indirect or unforeseeable losses resulting solely from the use or inability to use the website.

Nothing in these Terms limits or excludes liability where such limitation or exclusion would be prohibited by applicable law.

In particular, these Terms do not restrict any mandatory rights available to consumers under applicable French or European Union law.

17. Fraudulent or Abusive Activity

Maison Gloria reserves the right to investigate suspected fraudulent or abusive activity relating to the website or our services.

Where reasonably justified, we may restrict access, cancel accounts, refuse transactions, or take other appropriate measures in response to suspected:

• Payment fraud

• Identity fraud

• Unauthorized transactions

• Abuse of promotional offers

• Manipulation of website systems

• Attempts to exploit technical errors

• Other unlawful or abusive activity

Any such measures will be taken subject to applicable law.

18. Changes to These Terms

Maison Gloria may update these Terms of Use from time to time to reflect changes to our website, services, business practices, or applicable legal requirements.

The updated version will be published on this page with a revised “Last updated” date.

Changes will apply from the date they are published, subject to any mandatory requirements under applicable law.

19. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

20. No Waiver

If Maison Gloria does not immediately enforce a provision of these Terms, this does not mean that we waive our right to enforce that provision in the future.

21. Governing Law

These Terms of Use are governed by the laws of France, without prejudice to any mandatory consumer protection rights that may apply to customers residing in another country of the European Union.

Nothing in these Terms is intended to deprive consumers of protections that cannot be waived under applicable law.

22. Disputes

If you experience an issue relating to the use of the Maison Gloria website, we encourage you to contact our customer service team first so that we can attempt to resolve the matter amicably.

Any dispute that cannot be resolved amicably will be handled in accordance with the jurisdictional rules and mandatory consumer protections applicable under French and European Union law.

23. Contact

If you have any questions regarding these Terms of Use or the Maison Gloria website, please contact the Maison Gloria Customer Service Team through the contact information provided on our website.